Choosing the right unified communications system for your business

Louise Cryer Dexter's Blog Leave a Comment

Even though email messaging and social media are now well established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based PBX systems are still available, …

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5 step business guide to changing IT provider

Mike Parfitt Dexter's Blog Leave a Comment

In this article, we outline the key areas to cover when changing IT provider.   This is going on the assumption that the business has either: 1) A fully outsourced IT company is providing relevant IT services. 2) Internal IT department/staff that require 3rd party support for certain aspects of the technology function in the business. Step 1: what the new …

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Why adhoc IT Support for your business is a bad idea

Mike Parfitt Dexter's Blog Leave a Comment

Ad-hoc IT support for businesses is a broken model. The technology now exists to help all business types become more efficient in their day to day business, and it needn’t cost the earth. In today’s post, I’m going to explain if your business is still relying on ad-hoc IT support why it’s genuinely a broken model and what the solution …

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5 Steps to Inbox Zero

Mike Parfitt Dexter's Blog Leave a Comment

If your anything like me you’ll know just how much emails are a massive time suck in the day-to-day running of your business. Over the years managing the email inbox has become a daily chore that just gets more difficult with time. In this article I’m going to outline the 5 simple steps that will reduce the amount of unnecessary …

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3 reasons why your office internet might not be running at full speed.

Mike Parfitt Dexter's Blog Leave a Comment

There’s nothing worse than when the web grinds to a halt.  This can have a big impact if your IT services are running in the cloud. In this article we’re going to outline 3 of the top technical tips your IT provider should be offering when managing your office’s internal network. 1)  Your wifi bandwidth allocation. Most modern day wifi …

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These 2 technologies are going to change your business…

Mike Parfitt Dexter's Blog Leave a Comment

Keeping up with the latest technologies can be difficult in today’s world.  You just have to scroll through your social feed and it’s full of the next ‘big thing’. A lot of these technologies will go nowhere and what you see on the internet is sensationalised to grab your attention for likes, shares and subscribers. Being an IT company, it’s …

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When is the right time to update your telephone system?

Louise Cryer Dexter's Blog Leave a Comment

It’s very easy to make a case for updating your organisation’s IT system. The latest operating systems will be faster and smarter. Updating your IT network will make it more efficient, while the latest software will bring new features. Moving forwards is usually the best direction, but often the business phone system is left overlooked. Various reasons are often cited …

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3 Killer apps included in Office 365

Mike Parfitt Dexter's Blog Leave a Comment

Like it or not Office 365 has taken the business world by storm. Yes, Google has G-Suite which is an awesome product as well. But for most professional services Microsoft still dominates. In this article, you will learn 3 of the hottest apps included with Office365 that are rarely talked about and can drive some real efficiencies in your day to day …

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Beware and Prepare: Weather the seasonal business threats

Louise Cryer Dexter's Blog Leave a Comment

It’s all talk about #snow and #weatherwarnings today in Wales. Last years ‘Beast from the East’ colliding with storm ‘Emma’ was estimated to have cost the UK economy over £1 Billion per day. In terms of maintaining productivity, the unpredictable British weather can be particularly challenging for many businesses. Bad weather can test a company’s infrastructure to breaking point, often …

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