Are your staff the biggest threat to your business?

Mike Parfitt Dexter's Blog Leave a Comment

The weakest link in the chain of a resilient and secure IT system is your employee’s.  We’ll be looking closely at why this is and how to ensure your staff are aware of today’s cyber threats. Why your staff may be the weakest link? This comes down to your staff’s risk score and awareness of cyber threats.   You can invest …

Share this Post

Broadband v Ethernet – The Buyer’s Guide

Louise Cryer Dexter's Blog Leave a Comment

Background: The importance of Internet for the SME Today, internet connectivity plays a pivotal role in the life of the typical SME. Email has changed the way businesses communicate. Ecommerce is transforming how businesses sell their products and services. And, most recently, SMEs are turning to the cloud for data storage, business software (such as Google Docs and Salesforce) and …

Share this Post

How connectivity is enabling better business for all

Louise Cryer Dexter's Blog Leave a Comment

Connectivity is everywhere Spotify. Netflix. Dropbox. Whatsapp. Cloud-based applications like these are part of daily life now. And the amount we use them makes constant data connection a necessity for living in the digital age. It’s no different for small-to-medium sized enterprises. All businesses are digital businesses now. Whether you sell hand carved tables or online services, you rely on …

Share this Post

3 IT needs to get right when setting up a new business

Mike Parfitt Dexter's Blog Leave a Comment

There are so many things to think about when setting up a new business. In this guide, I’m going to outline the key areas to focus on when setting up a new business from scratch. Keeping things simple so you can focus on winning new business is the goal of this guide. 1) Website & Email Quite often when a …

Share this Post

Choosing the right unified communications system for your business

Louise Cryer Dexter's Blog Leave a Comment

Even though email messaging and social media are now well established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether. Traditional ISDN-based PBX systems are still available, …

Share this Post

How often should you replace your IT equipment?

Mike Parfitt Dexter's Blog Leave a Comment

For some, the thought of a IT hardware refresh in their business is an eye-watering experience. For others, they love the latest tech and must have it.  In this article, we will outline practical advice on exactly how often you should think about replacing your business IT hardware. Desktops & Laptops As a rule of thumb, most end-user computers are …

Share this Post

5 step business guide to changing IT provider

Mike Parfitt Dexter's Blog Leave a Comment

In this article, we outline the key areas to cover when changing IT provider.   This is going on the assumption that the business has either: 1) A fully outsourced IT company is providing relevant IT services. 2) Internal IT department/staff that require 3rd party support for certain aspects of the technology function in the business. Step 1: what the new …

Share this Post

Why adhoc IT Support for your business is a bad idea

Mike Parfitt Dexter's Blog Leave a Comment

Ad-hoc IT support for businesses is a broken model. The technology now exists to help all business types become more efficient in their day to day business, and it needn’t cost the earth. In today’s post, I’m going to explain if your business is still relying on ad-hoc IT support why it’s genuinely a broken model and what the solution …

Share this Post

5 Steps to Inbox Zero

Mike Parfitt Dexter's Blog Leave a Comment

If your anything like me you’ll know just how much emails are a massive time suck in the day-to-day running of your business. Over the years managing the email inbox has become a daily chore that just gets more difficult with time. In this article I’m going to outline the 5 simple steps that will reduce the amount of unnecessary …

Share this Post

3 reasons why your office internet might not be running at full speed.

Mike Parfitt Dexter's Blog Leave a Comment

There’s nothing worse than when the web grinds to a halt.  This can have a big impact if your IT services are running in the cloud. In this article we’re going to outline 3 of the top technical tips your IT provider should be offering when managing your office’s internal network. 1)  Your wifi bandwidth allocation. Most modern day wifi …

Share this Post