ADSL

Our broadband services provide you with a high quality, reliable connection in a choice of monthly allowance and underlying connectivity options to meet varying customer requirements. Choose from a rate adaptive ADSL connection for speeds of up to 8Mbps* or where available**, an ADSL2+ connection providing you with greater stability and potentially faster speeds* at no additional cost. Alternatively, you can opt for a fixed rate service in a choice of three speeds; 512Kbps, 1Mbps or 2Mbps.

* The actual speed achieved depends upon the distance from the exchange and the quality of connection.
** ADSL2+ is only available to customers connected to 21CN enabled exchanges. To find out if ADSL2+ is available to you please contact us.

Our packages clearly differentiate between the needs of business and residential customers and are easily identified as Business or Family packages. Both options allow you to accommodate additional bandwidth needs through top-ups and per 1GB overuse options.

Business Packages

Our business packages range from 15GB to 180GB and include key business features such as traffic prioritisation and business friendly bandwidth allowance times. All Business packages include either Elevated Best Efforts (EBE) where available, or provide an increased upload speed of up to 832Kbps. EBE is available where BT exchanges have been WBC*** enabled and guarantees minimum throughput of 3Mbps over the BT network subject to line sync rate. This minimum level of service is guaranteed for 90% of the time over the busiest 3 hour period.

Product	Underlying Connection	Monthly Allowance	Pricing Per Month (Ex VAT)
Business 15	Rate adaptive ADSL or ADSL2+	15GB	£19.75
Business 45	Rate adaptive ADSL or ADSL2+	45GB	£25.75
Business 90	Rate adaptive ADSL or ADSL2+	90GB	£36.75
Business 135	Rate adaptive ADSL or ADSL2+	135GB	£46.75
Business 180	Rate adaptive ADSL or ADSL2+	180GB	£56.75
Business 15	Fixed rate ADSL	15GB	£21.75
Business 45	Fixed rate ADSL	45GB	£27.75
Business 90	Fixed rate ADSL	90GB	£38.75
Business 135	Fixed rate ADSL	135GB	£48.75
Business 180	Fixed rate ADSL	180GB	£58.75

The monthly bandwidth allowance for Business packages is consumed between 08:00hrs to 20:00hrs Monday to Friday. Bandwidth usage outside of these time periods is uncharged. The packages receive traffic prioritisation during allowance times only.

*** WBC (Wholesale Broadband Connect) is a national broadband aggregation and transport service that is the basis for BT’s 21st Century Network. The rollout of WBC enabled exchanges is continuing throughout the UK and is expected to be completed by 2012. New services such as ADSL2+ and EBE are only available on WBC based connections.

Family Packages

Our Family packages are available in a range of monthly allowance options ranging from just 1GB to 120GB.

Product	Underlying Connection	Monthly Allowance	Pricing Per Month (Ex VAT)
Family 1	Rate adaptive ADSL or ADSL2+	1GB	£13.95
Family 3	Rate adaptive ADSL or ADSL2+	3GB	£15.95
Family 30	Rate adaptive ADSL or ADSL2+	30GB	£18.95
Family 60	Rate adaptive ADSL or ADSL2+	60GB	£28.95
Family 90	Rate adaptive ADSL or ADSL2+	90GB	£38.95
Family 120	Rate adaptive ADSL or ADSL2+	120GB	£48.90
Family 1	Fixed rate ADSL	1GB	£15.95
Family 3	Fixed rate ADSL	3GB	£17.95
Family 30	Fixed rate ADSL	30GB	£20.95
Family 60	Fixed rate ADSL	60GB	£30.95
Family 90	Fixed rate ADSL	90GB	£40.95
Family 120	Fixed rate ADSL	120GB	£50.90

The monthly bandwidth allowance for Family packages is consumed between 08:00hrs to 00:00hrs Monday to Friday. Bandwidth usage outside of these times is uncharged. The packages receive traffic prioritisation between 20:00hrs and 00:00hrs Monday to Friday only.

For more information on our ADSL broadband services including other options such as overusage charges please click here to download our ADSL Product Guide in PDF format.