Voice-over-IP telephony (VoIP) refers to making telephone calls via the Internet. By using VoIP it is possible to implement a full switchboard systems consisting of several users with only on single standard telephone line with a broadband connection.

Team Metalogic are able to provide IP Centrex based VoIP systems.

If you are planning to renew your telephone system or move premises, IP Centrex can provide a cost-effective alternative to installing and maintaining a traditional telephone system. IP Centrex also provides tremendous flexibility: Staff who are working from home or based in a satellite office remain fully connected to the office phone system. Customers can reach them on the same number and they can transfer calls and hold conference calls with colleagues.

Even if you move to new offices served by a different telephone exchange, IP Centrex allows you to take your phone numbers with you. You also have the option of choosing phone numbers from a different area code (e.g. 020, 029, 01656, etc) or a non-geographic number such as 0800, 0845, 0870, etc. Free calls between your staff and low-cost phone calls everywhere else are an additional benefit of IP telephony.

VoIP Enrich

VoIP Enrich addresses the need to provide telephony services to multiple users with key business functionality. A fully hosted Centrex service, it enables you to deploy a flexible telephone system without the costs normally associated with an on-site PBX system. Calls can be made using existing telephone hardware by using ATAs (Analogue Terminal Adapters), by replacing the handsets with IP telephones or by using a software phone.

Using a suitable broadband or leased line connection, VoIP Enrich negates the need for multiple PSTN or ISDN telephone lines usually required for traditional PBX systems. It also provides the flexibility to scale up the number of users swiftly and enables existing BT telephone numbers to be ported over to the account.

VoIP Elite

Designed for customers requiring a dedicated and fully managed IP telephony solution, VoIP Elite is a bespoke product that can be customised to integrate with existing corporate systems (e.g. customer relationship management). We provide the server hardware and software including its configuration, IP phones and the installation of all equipment. Server hardware can be installed on your premises or hosted and managed at Entanet's data centres, with 24/7 monitoring and technical support ensuring business continuity.

VoIP Elite requires reliable, high quality Internet connectivity in order to operate efficiently. A choice of connectivity options are available including SDSL and leased lines. We can also provide you with high quality PSTN and ISDN lines at competitive prices.