5 step business guide to changing IT provider

Mike Parfitt Dexter's Blog Leave a Comment

In this article, we outline the key areas to cover when changing IT provider.   This is going on the assumption that the business has either: 1) A fully outsourced IT company is providing relevant IT services. 2) Internal IT department/staff that require 3rd party support for certain aspects of the technology function in the business. Step 1: what the new …

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Why adhoc IT Support for your business is a bad idea

Mike Parfitt Dexter's Blog Leave a Comment

Ad-hoc IT support for businesses is a broken model. The technology now exists to help all business types become more efficient in their day to day business, and it needn’t cost the earth. In today’s post, I’m going to explain if your business is still relying on ad-hoc IT support why it’s genuinely a broken model and what the solution …

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These 2 technologies are going to change your business…

Mike Parfitt Dexter's Blog Leave a Comment

Keeping up with the latest technologies can be difficult in today’s world.  You just have to scroll through your social feed and it’s full of the next ‘big thing’. A lot of these technologies will go nowhere and what you see on the internet is sensationalised to grab your attention for likes, shares and subscribers. Being an IT company, it’s …

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When is the right time to update your telephone system?

Louise Cryer Dexter's Blog Leave a Comment

It’s very easy to make a case for updating your organisation’s IT system. The latest operating systems will be faster and smarter. Updating your IT network will make it more efficient, while the latest software will bring new features. Moving forwards is usually the best direction, but often the business phone system is left overlooked. Various reasons are often cited …

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3 Killer apps included in Office 365

Mike Parfitt Dexter's Blog Leave a Comment

Like it or not Office 365 has taken the business world by storm. Yes, Google has G-Suite which is an awesome product as well. But for most professional services Microsoft still dominates. In this article, you will learn 3 of the hottest apps included with Office365 that are rarely talked about and can drive some real efficiencies in your day to day …

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Beware and Prepare: Weather the seasonal business threats

Louise Cryer Dexter's Blog Leave a Comment

It’s all talk about #snow and #weatherwarnings today in Wales. Last years ‘Beast from the East’ colliding with storm ‘Emma’ was estimated to have cost the UK economy over £1 Billion per day. In terms of maintaining productivity, the unpredictable British weather can be particularly challenging for many businesses. Bad weather can test a company’s infrastructure to breaking point, often …

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CAERPHILLY IT FIRM IS THE ONLY WELSH REPRESENTATIVE IN THE UK TOP 50 FOR SECOND YEAR IN A ROW

Team Metalogic Media & Press Releases Leave a Comment

Caerphilly-based IT firm Team Metalogic is the only Welsh business to be named in the Top 50 Managed IT Firms in the UK for the second year in a row. The top 50 list, which was announced at a ceremony at the Institute of Directors, London, was vigorously scrutinised with over 200 questions being posed to the applicants during a …

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IT firm celebrates 15 years in business as it looks to triple in size

Team Metalogic Media & Press Releases Leave a Comment

A Caerphilly IT firm is celebrating 15 years in business as it looks to triple the size of the business within three years. Team Metalogic, based in Caerphilly, was founded in 2003 by Mike Parfitt after working in IT and fixing computers in the evenings and weekends for friends and family. Speaking of reaching the 15-year landmark, Mike said: “I …

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Team Metalogic win ‘Customer Focus Award’ at Bierkeller Business Awards

Team Metalogic Media & Press Releases Leave a Comment

We’re thrilled to have won the ‘Customer Focus Award’ at the Bierkeller Business Awards held in Cardiff on 18th June. The Customer Focus Award, sponsored by Lobster Digital Marketing, celebrates businesses who put the customer experience first, those that go above and beyond to consistently exceed customers’ expectations, demonstrating industry leading standards of service and excellence around the customer experience. …

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