CompTIA Managed Services Trustmark™ signifies commitment to industry best practices.
Team Metalogic Ltd, a managed services provider based just outside Cardiff, announced today it has received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.
“Earning this credential identifies Team Metalogic as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA. “This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.”
The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service.
“We work in an industry that is unfortunately, getting bit of a bad rep,” said Mike Parfitt, MD, Team Metalogic. “As we strive to continue providing the highest levels of service delivery, recognition from an industry body that our processes, agreements and operating procedures are on point shows not only our clients, both existing and new, that we mean business but also our competitors. Cutting corners and sticking plasters isn’t the Metalogic Way and I’m thrilled that by embracing best practices we’ve attained this certification.”
To earn the CompTIA Managed Services Trustmark, Team Metalogic was evaluated on several aspects of their business operations, including organisational structure, technology tools and systems they utilise, standard operating procedures and IT service specific activities. The company also committed to abiding by a code of conduct and provided customer references.
Visit CompTIA Managed Services Trustmark to learn more.
About Team Metalogic
Team Metalogic is a managed IT services provider offering outsourced IT services to SME’s across the UK. At Team Metalogic we’re not your typical IT crowd. We take confusing tech speak and translate it into plain old English. We also know what businesses want; consistently excellent IT support that doesn’t complicate things, improves efficiency and saves money. For more information please visit www.teammetalogic.com, call 0345 521 0618 or follow Team Metalogic at http://www.facebook.com/TeamMetalogic and twitter.com/teammetalogic.
CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organisations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. Visit http://www.comptia.org/home.aspx or follow CompTIA at http://www.facebook.com/CompTIA and twitter.com/comptia.
Business Development Manager
Team Metalogic Ltd
0345 521 0618
Director, Corporate Communications