Horizon Hosted Telecoms


Horizon is our hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

Benefits include:

  • No capital outlay
  • Free/inclusive calls
  • Free upgrades and no hardware to maintain
  • Feature-rich
  • Built in Disaster Recovery and Business Continuity to keep you working in a crisis
  • Great voice quality – with dedicated connections
  • Easy to use Unified Communications Portal

Why Horizon?

High voice quality

The right connectivity is essential to delivering high-quality voice connectivity, simply sending voice traffic down your existing broadband can lead to degradation of service.

To prevent this we provide dedicated fibre connections or managed ethernet circuits with QoS (Quality of Service) routers to ensure you continue to receive the high-quality voice connections you require.

Features you can easily control

Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.


With a Horizon phone system, there is no need to change your telephone numbers when you move or when you have equipment at multiple sites.

Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working and extending the service to mobile devices.

Call Logging & Reporting

We've teamed up with Akixi, Industry leaders in the provision of call reporting and wall boards to meet the requirements of the most sophisticated office.

This software is easy to use and provides a dashboard to review call data and look for areas of improvement. Access to transparent data can also lead to an increase in conversions.

Stylish handsets

Horizon supports a stylish range of desk phones, DECT handsets and conference phones, along with a softphone and mobile app to deliver true flexibility to your workforce.

Business Continuity

Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. Because Horizon sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

Lower Call Costs

Horizon offers all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates. We can even offer inclusive calls to local, national and mobile numbers to provide you with a fixed monthly cost for telephony services.

Get Horizon today

Horizon is available in a choice of licences to suit your needs and budget, whether you want a low-cost, no-frills service or an all-inclusive fixed-cost telecoms solution, Horizon by Team Metalogic has a service plan to fit:



(+ VAT) Per Month
  • Horizon User Subscription
  • Per-second call billing
  • Remote changes
Buy Now!



(+VAT) Per Month
  • All features of Premium
  • Horizon Integrator
  • iOS / Android App
Buy Now!

* Inclusive calls to landlines (01,02,03 numbers) subject to fair usage policy of 2000 minutes per month. Inclusive calls to mobiles (07 numbers) subject to fair usage policy of 2000 minutes per month.

** Polycom VVX411 handset provided at no cost if connectivity option taken alongside subscription (ADSL, FTTC, Ethernet) and subject to 3 year term. Incentive discount available for alternative handsets if required.

Get in touch for more information

Contact us today to discuss upgrading to the Horizon phone system and choosing the right license and handsets for your business.

You can also refer to our Buyer’s Guide to Hosted Phone Systems or download a brochure from the options on the right.

Horizon Brochure
Akixi Brochure
The buyer's guide to hosted phone systems