Our clients are the most important asset we have and our commitment to providing them with exceptional levels of service at all times is rewarded in their loyalty to us and their keenness to promote and advertise our skills and services at every opportunity.
More than 80% of our new business is generated by recommendation and referral from our existing clients, a look at the testimonials below will quickly tell you why…
After meeting 3 other IT companies, we met with Team Metalogic and after the first meeting they understood our brief and took on board our growth plans, they came up with the perfect IT solution that has managed our expectations. The installation took place over a weekend so the downtime didn’t affect our normal working hours, any natural teething issues were dealt with on the Monday morning with an on-site engineer. Would I recommend Team Metalogic? 100% yes.
Pink Pig Loans Ltd
Since my dealings with Team Metalogic from November 2011 I have been provided with an exceptional standard of service and expertise. Our business is heavily reliant on our IT systems and Team Metalogic have always been on hand to solve any problems which have arisen and go that extra mile so much so that we consider Team Metalogic to not be an outsourced supplier but in fact an integral part of our business.
We have used many IT support companies in the past, all of which have over-promised and under-delivered. For the first time we have received honest advice resulting in a far more efficient response to IT issues and through Team Metalogic's monitoring systems, our IT problems have been reduced with our networks working more efficiently.
Team Metalogic have removed the day-to-day IT worries we were beset with prior to their engagement.
Our network is now far more efficient and upgrades are now to the specification and standards which our business requires. Team Metalogic's customer service standards are excellent with all their staff being pleasant and professional in their approach. I am happy to recommend their services to any prospective client.
Moginie James Estate Agents
Metalogic distinguishes itself from many other IT service providers by being low on sales talk and big on delivery. Response to issues and queries was slick, mean and efficient, putting many larger and better known firms to shame.
Unlike many businesses we already had sufficient capability to implement and maintain IT in-house. However, the decision to outsource to Metalogic had the effect of significantly freeing up valuable resources that we were then able to devote to business activities. Moreover, Metalogic not only proved able to maintain a high quality of service, but did so at a cost that we would have found difficult to beat through in house management.
Their advice and ideas on the application of IT within our business have proved instrumental in enabling us to refine the overall running of our business as well as develop new markets and opportunities.
We have no hesitation in recommending Metalogic to our own customer base and, having done so on many occasions, are delighted by the response. For once, here is a business that can be trusted to deliver on time, every time.
Leabold Financial Management Limited
As a busy multi surgery NHS dental practice, we rely heavily on our computer system for booking appointments and keeping patient records.
As a practice we have found the services of Metalogic invaluable for advice when ‘going computerized’ was a pipe dream to the system set up and running of a fully computerised practice.
Our service contract gives us peace of mind that if problems occur they are dealt with swiftly with the minimum amount of disruption. Most recently our system was reporting a fault and the problem was resolved before we even knew about it!
All in all it is reassuring that a single handed business such as our practice has an excellent support system for a extremely reasonable monthly fee.
The continuing guidance and support that we have from Metalogic is reassuring and in our view essential to the success of the practice.
Crown Cottage Dental Care
Metalogic have provided excellent service characterised by:
- Speedy response to our requests for assistance
- Accurate problem solving
- Appropriate solutions
- Assistance with hardware and software selection
The service provided benefits us by having our systems up 24/7 which is very important to our business.
The Peterson Consultancy Limited