IT and Telecoms

that
 speaks your language  you can rely on  makes the complex simple  are secure  helps your business grow  builds trust and understanding

We’re changing the way people think about IT support and telecoms.

We know it can be tricky with IT support providers. Tech people often speak in jargon and it can be hard to understand what they’re doing.

At Team Metalogic, we work in plain English and communicate openly with our customers to build a relationship of trust. You can rest assured we’ll keep your IT up and running while working with your best interests at heart.

We’re based in Cardiff but we work with clients all around the UK, helping them to improve their business' IT infrastructure.

We'd love to work with you.

Want to know if our support is right for you?

Get in touch

Service Standards

6 minutes

Average response time for a request

36 minutes

Average time to resolve an IT support ticket

100%

Customer Happiness Rating

99%

Respond and resolve SLA targets met

An entire IT department at your fingertips

The ‘Metalogic Way’ gives you access to an entire IT department’s worth of expertise for less than the cost of a single on-site technician.

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Supporting Clients

Overcoming IT and telecoms challenges.

As IT supoprt providers, we've spent years assisting clients as they've grown and their needs have developed.

With telecoms and tech becoming an integral part of every business, see how we help our clients to achieve more.

Protect Commercial Insurance Solutions

Feedback from Protect Commercial on our valued support throughout COVID-19.

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Pink Pig Loans

Overcoming data sharing issues and introducing the benefits of managed IT services...

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How can we help you?

Insight

We share insights, knowledge and our expertise to help you get more out of your IT support.

In our Insights section, we discuss developments and innovation in tech. We break down complex systems and share tips in a language you understand.

New Partner Portal

We're excited to announce our all-new IT support and management portal for our Partners. It gives you access to everything you need from a single place — with plenty of additional benefits too.

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7 brilliant reasons to use outsourced IT services

Almost every business in every sector needs some kind of technology in order to achieve their goals. From the PCs, laptops and mobile devices you use every day, to the servers your business operates on and the security of your data, IT is everywhere. 

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Wondering if we have the right solution for you?

We’d love to talk

Request a call back

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