IT and Telecoms

that
 speaks your language  you can rely on  makes the complex simple  are secure  helps your business grow  builds trust and understanding

We’re changing the way people think about IT support and telecoms.

We know it can be tricky with IT support providers. Tech people often speak in jargon and it can be hard to understand what they’re doing.

At Team Metalogic, we work in plain English and communicate openly with our customers to build a relationship of trust. You can rest assured we’ll keep your IT up and running while working with your best interests at heart. 

We’re based in Cardiff but we work with clients all around the UK, helping them to improve their business' IT infrastructure.

We'd love to work with you.

Want to know if our support is right for you?

Get in touch

Service Standards

6 minutes

Average response time for a request

36 minutes

Average time to resolve an IT support ticket

100%

Customer Happiness Rating

99%

Respond and resolve SLA targets met

An entire IT department at your fingertips

The ‘Metalogic Way’ gives you access to an entire IT department’s worth of expertise for less than the cost of a single on-site technician.

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Supporting Clients

Overcoming IT and
telecoms challenges.

As IT supoprt providers, we've spent years assisting clients as they've grown and their needs have developed.

With telecoms and tech becoming an integral part of every business, see how we help our clients to achieve more.

Protect Commercial Insurance Solutions

Feedback from Protect Commercial on our valued support throughout COVID-19.

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Pink Pig Loans

Overcoming data sharing issues and introducing the benefits of managed IT services...

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Insight

We share insights, knowledge and our expertise to help you get more out of your IT support.

In our Insights section, we discuss developments and innovation in tech. We break down complex systems and share tips in a language you understand.

10 steps to cyber security

Protecting your data is crucial: any data lost or attacked compromises you and your organisation.

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What is passwordless authentication and is it right for your organisation?

Passwordless authentication is any way in which a user’s identity can be verified without the need for a password.

Find out more

Wondering if we have the right solution for you?

We’d love to talk

Request a call back

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