Our Approach to Managed IT
Here at Team Metalogic, we have a passion for technology, but we understand that not all businesses share that same passion. Many businesses simply want dependable, cost-effective, expertly managed, and empowering IT infrastructure that helps their business grow and flourish. That is what we aim to provide; comprehensive, business-friendly managed IT services and solutions that work for businesses with the tech-speak and jargon kept to a minimum.
Our IT management services offer the resources of an IT department for less than the cost of employing a full-time technician. Outsourcing your IT management to us will allow you to focus on running your business; we take care of the administrative burden of securing, updating, and proactively maintaining your IT systems on your behalf.
IT ‘downtime’ can result in revenue losses and disgruntled customers. Our helpdesk’s average support response time is 6 minutes and our average resolution time is just 36 minutes, meaning you’ll be able to get back up and running quickly after a disruptive event. Plus, our proactive approach to maintenance means such disruption is less likely to occur in the first place.
Our project consulting services can help you with your next IT project, be it big or small. We use a ‘plain English’ approach in the guidance we offer – unlike some companies who like to hide behind a wall of jargon – as we believe it’s important that our customers fully understand how the technology they use works and how new technology can benefit them.
Our consultancy services cover a broad range of competencies: from hardware upgrades and network solutions; to software and systems analysis; whatever you need help with there’s a good chance we have the expertise and experience required to assist you!
We can normally provide the solutions we recommend, but when we can’t, we will put you in touch with one of our trusted partners who can.
‘The Cloud’ has been one of the biggest revolutions in computing in recent years. Harnessing the power of ‘The Cloud’ allows you to escape the limitations of your physical hardware and tap into a vast pool of global computing resources in a cost-effective way and without the cost and time burden of maintaining physical hardware.
You may already be familiar with ‘Cloud storage’ but the cloud also features countless other facilities and resources – from Cloud-based phone systems and desktop backups to virtual servers and application hosting – whatever computing service you require there is now a good chance it is available in the cloud!
Our ‘Cloud Offering’ focuses particularly on Microsoft’s Office 365 suite and our Managed Online Backup. Both of these services offer 3 main benefits common to many Cloud-based services: cost-efficiency, ease of use/maintenance, and security.
Upgrading your network, increasing capacity, or adopting new hardware can be a daunting prospect; it can be costly and choosing the right solutions can be an all-consuming, stressful experience. That’s where Team Metalogic comes in! Working with us takes the strain out of project management. We can manage your project from start to finish, ensuring everything is delivered on time and on budget.
Our team is in the vanguard of IT. We understand the most modern, effective, and empowering solutions and our partnerships with leading software and hardware vendors (Dell, HP, Microsoft, CISCO, Netgear, Trend Micro) means you can be assured of great value for money. Our aim is to help future-proof your business by ensuring the solutions we provide will be adequate both now and in the future, as your business grows.
Our Technical Team draws on over 30 years of combined experience in the industry. Don’t take a gamble with your IT support provider; partner with Team Metalogic, and rest easy knowing your IT is in safe hands.
We’re Team Metalogic
We’re Team Metalogic, a managed IT support provider offering outsourced IT services to SME’s across the UK. With a proven track record, with extensive experience and a full portfolio of industry accreditations & certifications.
Our stress-free solutions don’t complicate things, in fact, they improve efficiency and save money.
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