Horizon Call Services
Switching from traditional telephones and lines to hosted VoIP is quick and easy. With no outlay, free and inclusive calls, it offers masses of call features and great voice quality.
It works by sending your voice calls over an internet connection, in doing so you remove the need for physical lines. In doing so it provides a system that is flexible and adaptable, allowing you to easily add and remove users, change locations and move premises.
Lower costs
As your system is in the cloud, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.
We offer all the benefits of IP telephony including free site-to-site calls and inclusive call bundles.
Choose your number, for everywhere
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new ones. Extend your business reach and use any local area number no matter where you are located. Have a Swansea number in Cardiff!
It conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk and mobile phone simultaneously; on-going calls can be moved seamlessly from one device to another without hanging up and a simple mailbox can be accessed from any device.
Flexible working and business continuity
TML Horizon helps businesses become more efficient by enabling flexible working environments through hotdesking, home working and extending the service to mobile devices.
Unexpected events such as snow, flood or utility roadworks won’t disrupt your business. Because the system sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.
Choice of handsets
A range of desktop handsets in addition to the ability to add the features to your apple or android phone through an app to handle calls.
Choice of subscription plans
Plans to suit your business. From single users to subscriptions for enture teams. Flexible and adaptable, we tailor plans to match the needs of your business - making it affordable for organisations of all sizes.
Easy to control
TML Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy to use web interface.
Akixi Call Monitoring
Integrated call logging and reporting allows you to have greater visibility on you and your teams telephone activity and performance. Obtain real time analytics, monitor individuals activity and the ability to monitor trends and patterns. See the call journey from start to finish through the intuitive dashboard that provides understanding on call times, call volume, dropped calls and hold times amongst others.
Scalable and adaptable, there’s no outlay, just a single monthly per-user charge.
Horizon Bolt-ons
Mobility - take your office phone mobile through the horizon app.
Call Queuing - a professional image for calls waiting to be answered.
Integrator - Integrate with apps including skype and outlook to dial directly from your screen.
CRM Integrator - integrate with your contact information for seamless call handling.
Receptionist Console - Manage calls and route to up to 800 destinations quickly and easily.
Call Reporting - giving you clarity on your call handling.
