Protect Commercial Insurance Solutions
We've been working with Protect Commercial for a few years now but like many of our partners, the urgency of change required as a result of forced lockdown during the COVID-19 pandemic presented new challenges for both them as a business and us as their strategic IT partner.
Fortunately, we were well-prepared to act quickly and effectively, not only ensuring their initial move to a work-from-home environment happened smoothly, but also working closely with them over recent months to develop and implement new ways of working to add further resiliance and robustness to their systems and infrastructure.
"I just wanted to drop you a quick email to let you know how fantastic your Support team has been, especially over the last two weeks. Since March, when we sent everyone home, we seem to have had all the IT issues we possibly could have, but the guys in your team have always remained upbeat when dealing with our staff and no problem was too big with pretty much every issue resolved.
Also, the speed at which new equipment has been distributed has been great, especially with the difficulty of tracking down stock.
I can’t express enough how grateful I am to you for all your help and support throughout what has been a very tough time for all of us.
A big thank you to you and your team Mike. You’ve got a good bunch there."
Kathryn Evans AATQB
Head of Operations