Thanks for taking part in our web chat trial. After a successful test period we hope to roll this out across our partner base and are confident it will add great improvements and efficiencies to the ways you can interact with us.
As this is a trial, and still very much in the testing phase, we ask you to be patient with us whilst we train our teams and get to grips with any issues. If you have any problems in using the service, please e-mail firstname.lastname@example.org and we'll be happy to help.
We'd also love to hear your feedback on the web chat service and so you may receive a short survey about your experience of using the service over the coming weeks, we'd really appreciate you taking the time to let us know what you think.
You can access the web chat by clicking the blue chat bubble in the bottom right corner of your screen.