We’d like to think we can help with everything 🙂

However, the reality is, to be really great at what we do, we have focus on supporting a certain set of products and services.

We call this set of products and services our Recommended Technology Platform (or RTP for short).

Our RTP includes:

Category

Product

Cloud Infrastructure

Cloud Infrastructure

Virtualisation Platform

Operating System

Operating System

Operating System

Office Suite

Office Suite

Office Suite

Accounts Software

Accounts Software

Accounts Software

Accounts Software

Accounts Software

Security Software

Firewall

Wireless Networking

Hardware

Hardware

Telephony

Telephony

Backup

Microsoft Azure

Microsoft 365

VMWare

Microsoft Windows Server

Microsoft Windows 11 Pro

Mac OS X

Microsoft Office Professional

Microsoft Office 365

Microsoft Office for Mac

Sage 50 Accounts Professional

Sage Accounts 50c

Sage Payroll

Xero Accounts

Iris Accountancy Suite

Sentinel One

SonicWall TZ Series

Ubiquiti Unifi

Dell Servers, Storage & Networking

Dell Desktops & Laptops

TML Horizon Hosted VoIP

Polycom IP Handsets

TML Managed Online Backup

We know that using our RTP, you will have a great experience with your IT and if any issues pop up – we’ll be able to fix them quickly and easily to get you back up and running.

We also ‘eat our own dog food’ by running our own business (and our other partners’ businesses) on our RTP platform.

What if I need support for something not on there?

Just ask us!

We pride ourselves on our troubleshooting and problem-solving skills and we are more than happy to help where we can.

Just keep in mind that for products outside our RTP, it may take us a little longer to familiarise ourselves in supporting them (and we may need to pull in the help of the specific software provider or vendor where possible).

And if you ask us for something completely outside our skill and experience level and there’s a chance we could break something, we’ll help you figure out where to go to get the best help.