Recommended Technology Platform

We’d like to think we can help with everything :-)

However, the reality is, to be really great at what we do, we have focus on supporting a certain set of products and services.

We call this set of products and services our Recommended Technology Platform (or RTP for short).

Our RTP includes:

CATEGORY	PRODUCT
Cloud Infrastructure	Microsoft Azure
Cloud Infrastructure	Microsoft O365
Virtualisation Platform	VMWare
Operating System	Microsoft Windows Server
Operating System	Microsoft Windows 10 Pro
Operating System	Mac OS X
Office Suite	Microsoft Office Professional
Office Suite	Microsoft Office 365
Office Suite	Microsoft Office for Mac
Accounts Software	Sage 50 Accounts Professional
Accounts Software	Sage Accounts 50c
Accounts Software	Sage Payroll
Accounts Software	Xero Accounts
Accounts Software	Iris Accountancy Suite
Security Software	Trend Micro Worry Free Security
Security Software	Sentinel One
Firewall	Palo Alto Next Generation Firewall
Wireless Networking	Ubiquiti UniFi
Hardware	Dell Servers, Storage & Switching
Hardware	Dell Desktops & Laptops
Telephony	TML Horizon Hosted VoIP
Telephony	Polycom IP Handsets
Backup	TML Managed Online Backup

We know that using our RTP, you will have a great experience with your IT and if any issues pop up – we’ll be able to fix them quickly and easily to get you back up and running.

We also 'eat our own dog food' by running our own business (and our other partners' businesses) on our RTP platform.

What if I need support for something not on there?

Just ask us!

We pride ourselves on our troubleshooting and problem-solving skills and we are more than happy to help where we can.

Just keep in mind that for products outside our RTP, it may take us a little longer to familiarise ourselves in supporting them (and we may need to pull in the help of the specific software provider or vendor where possible).

And if you ask us for something completely outside our skill and experience level and there’s a chance we could break something, we’ll help you figure out where to go to get the best help.

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