To be really great at what we do, we have focus on supporting a certain set of products and services.
We’d like to think we can help with everything :-)
However, the reality is, to be really great at what we do, we have focus on supporting a certain set of products and services.
We call this set of products and services our Recommended Technology Platform (or RTP for short).
Our RTP includes:
CATEGORY | PRODUCT |
Cloud Infrastructure | Microsoft Azure |
Cloud Infrastructure | Microsoft O365 |
Virtualisation Platform | VMWare |
Operating System | Microsoft Windows Server |
Operating System | Microsoft Windows 10 Pro |
Operating System | Mac OS X |
Office Suite | Microsoft Office Professional |
Office Suite | Microsoft Office 365 |
Office Suite | Microsoft Office for Mac |
Accounts Software | Sage 50 Accounts Professional |
Accounts Software | Sage Accounts 50c |
Accounts Software | Sage Payroll |
Accounts Software | Xero Accounts |
Accounts Software | Iris Accountancy Suite |
Security Software | Trend Micro Worry Free Security |
Security Software | Sentinel One |
Firewall | Palo Alto Next Generation Firewall |
Wireless Networking | Ubiquiti UniFi |
Hardware | Dell Servers, Storage & Switching |
Hardware | Dell Desktops & Laptops |
Telephony | TML Horizon Hosted VoIP |
Telephony | Polycom IP Handsets |
Backup | TML Managed Online Backup |
We know that using our RTP, you will have a great experience with your IT and if any issues pop up – we’ll be able to fix them quickly and easily to get you back up and running.
We also 'eat our own dog food' by running our own business (and our other partners' businesses) on our RTP platform.
What if I need support for something not on there?
Just ask us!
We pride ourselves on our troubleshooting and problem-solving skills and we are more than happy to help where we can.
Just keep in mind that for products outside our RTP, it may take us a little longer to familiarise ourselves in supporting them (and we may need to pull in the help of the specific software provider or vendor where possible).
And if you ask us for something completely outside our skill and experience level and there’s a chance we could break something, we’ll help you figure out where to go to get the best help.
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We're excited to announce our all-new IT support and management portal for our Partners. It gives you access to everything you need from a single place — with plenty of additional benefits too.
Almost every business in every sector needs some kind of technology in order to achieve their goals. From the PCs, laptops and mobile devices you use every day, to the servers your business operates on and the security of your data, IT is everywhere.
It’s been half a decade since Windows 10 was released, and the IT world is preparing itself for a big change. It’s recently been announced that Windows 11 is going to be released towards the end of this year, promising a cleaner, fresher feel than its predecessor but still with the familiar aspects that we all love about Windows.
As the workforce becomes increasingly remote, the need for flexible, agile working is becoming more and more important and so technology needs to meet these requirements.
We’d love to talk