Our Story So far

We’ve come a long way since we started in 2003 and so has the technology. What started as one man, his laptop and mobile phone has grown into a team of talented individuals, passionate about who we are and what we do – it’s our combined skills and approach that makes Team Metalogic what it is today.

The ‘Metalogic Way’ still stands strong, and with founder and CEO Mike Parfitt at the helm, we continue to grow and develop as a team, embracing change and expanding our offering as technology continues to develop. Whilst our services change, our unwavering commitment to client success remains.


The Team Metalogic Timeline

Our first client

Metalogic New Media (as we were originally known) starts trading, providing web development & IT support for local businesses.


Lets get official

Metalogic New Media Ltd incorporated, as the business and its’ client base started to grow.

Putting the 'Team' in Metalogic

Name change to Team Metalogic Ltd to more accurately reflect our own growth to a small team, that is also an extension of yours as well as our developing service offering.

Awarded Accredit UK Accreditation
Team Metalogic first IT provider in Wales to be awarded ‘Accredit UK’ accreditation.
Sustainable Business

Achieved the prestigious ‘Sustainable Business’ charter mark in recognition of our systems and processes in place to support sustainability.

Team Metalogic relocate to Caerphilly

Team Metalogic move to Orchard House, Caerphilly Business Park, to accommodate a growing business and a growing team.

Team Metalogic recognised as an 'Exemplar Employer'

Team Metalogic achieve the Chwarae Teg ‘Exemplar Employer’ award in recognition of our culture, equality, training and well-being programmes.

CyberEssentials Certification

We achieved the CyberEssentials certification, demonstrating our knowledge in cybercrime, online security and its prevention.

Team Metalogic rank Top 50

We are the only IT provider in Wales to be listed in the ’50 best managed IT companies’ at an awards ceremony held at the Institute of Directors in Pall Mall

A Growing Team

Team Metalogic move to Bridge House, Caerphilly Business Park, doubling office capacity to accommodate a growing team.

Maintain Top 50 Status
We’re proud to be listed as one of the ‘Top 50’ for a second consecutive year.
Team Metalogic goes Telco

We add VoIP telephony systems and call management programmes to our service offering, allowing us to integrate IT with telephony for our clients.

NOC Investment

Team Metalogic invest in Network Operations Centre (NOC) reseources as well as advanced network monitoring tools, enabling us to offer our customers industry-leading services & solutions.

Growth & Investment

Team Metalogic report 72% increase in revenues from FYE 2018 as we review our own model and position ourselves as a ‘strategic partner’, facilitating the growth of our customers and ourselves.

As we continue to invest in our own systems, processes and technology we work with our partners to help them align the right technology to their own goals & objectives.

Pandemic Strikes

As the world went into lockdown we had to adapt and react quickly, making sure we were still at the end of the phone for our partners when they needed us most, whilst also ensuring the safety of our own team.

Over what was a difficult period for all, we’re proud of what we achieved during this time, putting our partners first and ensuring that wherever possible, their doors remained open.

Launched 'Professional Services' Division

Businesses needed change, most of them needing a ‘modern workplace’ environment running in the cloud and allowing them to work from any device, at any time, in any place. We adpated quickly and despite uncertain economic times, we developed our dedicated in-house Professional Services team who would go on to deliver projects for our partners that were fit-for-purpose, affordable, scalable and secure.

Wales Fast Growth 50

In 2020 we made the Wales Fast Growth 50 list as one of the 50 fastest growing businesses in Wales. In addition, we were awarded the Chamber of Commerce High Growth Business of the Year award.

Team Metalogic Reach Global Rankings

As well as ranking in the Top 50 Managed Services Businesses in the UK for the last 4 years running, we’re delighted to have made it to the MSP Futures Global 501, a list of the top 501 MSP’s across the globe and recognition of our ongoing commitment to service delivery excellence.

Leading the way in Governance, Risk & Compliance

As we see war, inflation and an energy crisis at the same time, it’s no surprise that cyber-security risks also increase dramatically.

Always adapting and leading innovation, Team Metalogic launch 3 in-house solutions to cost-effectively increase cyber-security posture and minimise risk, not just to external threats but internal ones too. ‘Managed Security’, ‘Managed Compliance’ and ‘Managed Continuity’ allow businesses to stack layers of protection and risk management according to their specific needs.

The year we meet?

If you’ve got this far, you’re probably wondering why you aren’t working with us already… we are!

2023 could be the year that you choose Team Metalogic as your trusted strategic IT partner, delivering world-class service and industry-leading response times whilst adding incredible value to your business through our strategic advice and guidance.

Get in touch with us today and let’s start talking…

Get in Touch

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Team Metalogic HQ

Bridge House
Caerphilly Business Park
Caerphilly, CF83 3GW


Mon-Fri: 8:30am – 5:30pm
Weekends & Bank Holidays: Closed

Call Us

0345 521 0618