Our people make us who we are

At Team Metalogic we employ the individual, not the skillset. We're proud to be an equal opportunities employer.

Mike Parfitt

Founder & CEO

I'm the CEO here, that pretty much means I'm responsible for driving the business forwards and striving for growth and success... as well as dealing with all those problems and challenges that crop up!

Rhodri Griffiths

Technical Services Manager

As Technical Services Manager, I am responsible for the delivery of all technical services throughout the business, including our Service Desk & Professional Services teams.

Bethan Liddell

Office Manager

As Office Manager I am responsible for overseeing the day to day running of the office, all things admin & billing, internal HR & team agony Aunt/Mum.

Liam Torrance

Service Desk Manager

I’m the Service Desk Manager, I’m responsible for overseeing the Service Desk and making sure this area of the company runs as smoothly and efficiently as possible, offering help and guidance and adhering to customer SLA’s and ticket escalations where needed.

Louise Cryer

Client Services Manager

I am responsible for ensuring our client's needs are met. I am also responsible for growing the telecoms arm of the business; having used to be a telecoms engineer, I love to get involved with the telecoms projects.

Adam White

Projects Engineer

I'm a Project Engineer delivering various technologies and systems to our customers but also providing an escalation point to the Service Desk if they need and I love to write the odd script or ten.

Jason Shaw

Projects Engineer

I'm a Project Engineer, it's my responsibility to take the goals and visions of our customers and then both design and implement how we will achieve them together. Every day is different and no two projects end up the same way, it keeps me on my toes and staying sharp.

Jamie Richards

Field Service Engineer

I am a Field Service Engineer and I am responsible for supporting both the Service Desk and Projects Team with work that is required on-site at a customer premises, this could be anything from installing workstations or network hardware to onboarding new partners. I am also the designated Emergency First Aider and Fire Marshall.

William Dearden

Senior Service Desk Engineer

I am a Senior IT Engineer at Team Met, I'm mainly responsible for tackling escalated cases from our Service Desk. I'm also responsible for reacting to our alert system, maintaining our customers up time and optimum operations.

Joshua James

Service Desk Engineer

I’m a 1st Line Service Desk Engineer, providing technical support as the first point of contact for any of our clients requiring assistance.

Calum Challenger

Junior Service Desk Engineer

I am the Junior Service Desk Engineer at Team Metalogic, responsible for being the first point of contact for any of our clients who require technical support.

Dexter

Office Frenchie

Not forgetting Dexter, Mike's French Bulldog who's in the office most days and usually found closest to whoever has the tastiest snacks!

Join the team

Junior Service Desk Engineer

NO VACANCIES CURRENTLY

Based from Caerphilly Business Park, Caerphilly
Basic Salary: £17,000-£19,000 per annum (depending on candidate & experience)
Hours: 37.5 per week (Mon-Fri)

Service Desk Engineer

NO VACANCIES CURRENTLY

Based in Caerphilly Business Park, Caerphilly.
Basic Salary: £21,000-£35,000 per annum (depending on candidate & experience)
Hours: 37.5 per week (Mon-Fri).

Field Service Engineer

NO VACANCIES CURRENTLY

Based from Caerphilly Business Park, Caerphilly
Basic Salary: £23,000-£26,000 per annum (depending on candidate & experience)
Hours: 37.5 per week (Mon-Fri)

Projects Engineer

NO VACANCIES CURRENTLY

Based in Caerphilly Business Park, Caerphilly.
Basic Salary: £37,000-£43,000 per annum (depending on candidate and experience).
Hours: 40 per week

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