Meet the Team
OUR TEAM
Introducing some of our team
![Mike Parfitt](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/08/Headshot_Mike_NoBG_600x600.jpg)
Mike Parfitt
Founder & CEO
I’m the CEO here, that pretty much means I’m responsible for driving the business forwards and striving for growth and success… as well as dealing with all those problems and challenges that crop up!
![Bethan Liddell](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/08/flyawayhair.jpg)
Bethan Liddell
Head of Business Support
As Head of Business Support I am responsible for overseeing the day to day running of the office, all things admin & billing, internal HR & team agony Aunt/Mum.
![Liam Torrance](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/08/Headshot_Liam_NoBG_600x600.jpg)
Liam Torrance
Service Manager
I’m the Service Manager, I’m responsible for overseeing Service delivery and making sure this area of the company runs as smoothly and efficiently as possible, offering help and guidance and adhering to customer SLA’s and ticket escalations where needed.
![Louise Cryer](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/08/Headshot_Louise_NoBG_600x600.jpg)
Louise Cryer
Partner Success Manager
I am responsible for ensuring our partner’s needs are met and that they are getting value out of their strategic partnership with us. I am also responsible for growing the telecoms arm of the business; having used to be a telecoms engineer, I love to get involved with the telecoms projects.
![Ian England](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2024/05/Headshot_Ian_NoBG_600x600.jpg)
Ian England
Head of Telecoms
As Head of Telecoms my role is to introduce our partners to modern telephony options fit for a modern workplace and the demands of a mobile and disparate workforce.
![Charlotte O'Connor](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/09/Headshot_Charlotte_NoBG_600x600.jpg)
Charlotte O'Connor
Business Support
I’m an Administrative Assistant here at Team Metalogic. Check back soon for my full bio.
![Rachel Carter](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2024/05/Headshot_Rachel_NoBG_600x600.jpg)
Rachel Carter
Business Support
I’m an Administrative Assistant here at Team Metalogic. Check back soon for my full bio.
![Jamie Richards](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/09/Headshot_Jamie_NoBG_600x600.jpg)
Jamie Richards
Service Desk Team Lead
As Service Desk Team Lead I keep a close eye on the service requests that come into us, making sure that tickets are effectively and quickly allocated to engineers, as well as supporting both the Service Desk and Projects Team with issue resolution.
![Daniel Debono](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/09/Headshot_Daniel_NoBG_600x600.jpg)
Daniel Debono
Senior Service Desk Engineer
I’m a Senior Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.
![Harrison Edwards](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/09/Headshot_Harrison_NoBG_600x600.jpg)
Harrison Edwards
Service Desk Engineer
I’m a Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.
![Adam Tantum](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2024/05/Headshot_AdamT_NoBG_600x600.jpg)
Adam Tantum
Service Desk Engineer
I’m a Service Desk Engineer here at Team Metalogic.
Check back soon for my full bio.
![Aaron Smith](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2024/05/Headshot_Aaron_NoBG_600x600.jpg)
Aaron Smith
Field & Service Engineer
I’m a Field & Service Engineer here at Team Metalogic.Check back soon for my full bio.
![Adam White](https://4zsf38.n3cdn1.secureserver.net/wp-content/uploads/2023/09/Headshot_Adam_NoBG_600x600.jpg)
Adam White
Projects Engineer
I’m a Project Engineer delivering various technologies and systems to our customers but also providing an escalation point to the Service Desk if they need and I love to write the odd script or ten.