Meet the Team
OUR TEAM
Introducing some of our team
Mike Parfitt
Founder & CEO
I’m the CEO here, that pretty much means I’m responsible for driving the business forwards and striving for growth and success… as well as dealing with all those problems and challenges that crop up!
Bethan Liddell
Office Manager
As Office Manager I am responsible for overseeing the day to day running of the office, all things admin & billing, internal HR & team agony Aunt/Mum.
Liam Torrance
Service Manager
I’m the Service Manager, I’m responsible for overseeing Service delivery and making sure this area of the company runs as smoothly and efficiently as possible, offering help and guidance and adhering to customer SLA’s and ticket escalations where needed.
Louise Cryer
Partner Success Manager
I am responsible for ensuring our client’s needs are met. I am also responsible for growing the telecoms arm of the business; having used to be a telecoms engineer, I love to get involved with the telecoms projects.
Charlotte O'Connor
Administrative Assistant
I’m an Administrative Assistant here at Team Metalogic. Check back soon for my full bio.
Jamie Richards
Service Desk Team Lead
As Service Desk Team Lead I keep a close eye on the service requests that come into us, making sure that tickets are effectively and quickly allocated to engineers, as well as supporting both the Service Desk and Projects Team with issue resolution.
Adam White
Projects Engineer
I’m a Project Engineer delivering various technologies and systems to our customers but also providing an escalation point to the Service Desk if they need and I love to write the odd script or ten.
William Dearden
Projects & Infrastructure Engineer
I am a Projects & Infrastructure Engineer at Team Met, I’m mainly responsible for looking after partner infrastructure such as firewalls, switches, Wi-Fi and servers as well as delivering projects to our partners and assisting the Service Desk with escalations.
Owain Thomas
Senior Service Desk Engineer
I’m a Senior Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.
Daniel Debono
Senior Service Desk Engineer
I’m a Senior Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.
Harrison Edwards
Service Desk Engineer
I’m a Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.
Kurt Bradbury
Provisioning Support Technician
I’m a Provisioning Support Technician at Team Metalogic. I carry out any hardware repairs and rebuilds as well as work on new machines that come in for clients, making sure they leave us ready to go and fully customised to their specific requirements.
Dexter
Office Frenchie
Not forgetting Dexter, Mike’s French Bulldog who’s in the office most days and usually found closest to whoever has the tastiest snacks!