Meet the Team

Our people make us who we are and we’re proud to employ the individual, not the skillset.

OUR TEAM

Introducing some of our team

Mike Parfitt

Mike Parfitt

Founder & CEO

I’m the CEO here, that pretty much means I’m responsible for driving the business forwards and striving for growth and success… as well as dealing with all those problems and challenges that crop up!

Bethan Liddell

Bethan Liddell

Office Manager

As Office Manager I am responsible for overseeing the day to day running of the office, all things admin & billing, internal HR & team agony Aunt/Mum.

Liam Torrance

Liam Torrance

Service Manager

I’m the Service Manager, I’m responsible for overseeing Service delivery and making sure this area of the company runs as smoothly and efficiently as possible, offering help and guidance and adhering to customer SLA’s and ticket escalations where needed.

Louise Cryer

Louise Cryer

Partner Success Manager

I am responsible for ensuring our partner’s needs are met and that they are getting value out of their strategic partnership with us. I am also responsible for growing the telecoms arm of the business; having used to be a telecoms engineer, I love to get involved with the telecoms projects.

Ian England

Ian England

Head of Telecoms

As Head of Telecoms my role is to introduce our partners to modern telephony options fit for a modern workplace and the demands of a mobile and disparate workforce.

Charlotte O'Connor

Charlotte O'Connor

Business Support

I’m an Administrative Assistant here at Team Metalogic. Check back soon for my full bio.

Rachel Carter

Rachel Carter

Business Support

I’m an Administrative Assistant here at Team Metalogic. Check back soon for my full bio.

Jamie Richards

Jamie Richards

Service Desk Team Lead

As Service Desk Team Lead I keep a close eye on the service requests that come into us, making sure that tickets are effectively and quickly allocated to engineers, as well as supporting both the Service Desk and Projects Team with issue resolution.

Adam White

Adam White

Projects Engineer

I’m a Project Engineer delivering various technologies and systems to our customers but also providing an escalation point to the Service Desk if they need and I love to write the odd script or ten.

William Dearden

William Dearden

Projects & Infrastructure Engineer

I am a Projects & Infrastructure Engineer at Team Met, I’m mainly responsible for looking after partner infrastructure such as firewalls, switches, Wi-Fi and servers as well as delivering projects to our partners and assisting the Service Desk with escalations.

Daniel Debono

Daniel Debono

Senior Service Desk Engineer

I’m a Senior Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.

Harrison Edwards

Harrison Edwards

Service Desk Engineer

I’m a Service Desk Engineer here at Team Metalogic. Check back soon for my full bio.

Adam Tantum

Adam Tantum

Service Desk Engineer

I’m a Service Desk Engineer here at Team Metalogic.
Check back soon for my full bio.

Aaron Smith

Aaron Smith

Field & Service Engineer

I’m a Field & Service Engineer here at Team Metalogic.Check back soon for my full bio.

Dexter

Dexter

Office Frenchie

Not forgetting Dexter, Mike’s French Bulldog who’s in the office most days and usually found closest to whoever has the tastiest snacks!

Meet Liam

I’m the Service Manager, I’m responsible for overseeing Service delivery and making sure this area of the company runs as smoothly and efficiently as possible, offering help and guidance and adhering to customer SLA’s and ticket escalations where needed.

Meet Beth

As Office Manager I am responsible for overseeing the day to day running of the office, all things admin & billing, internal HR & team agony Aunt/Mum.

Meet Charlotte

Meet Harrison

Meet Jamie

As a Senior Engineer I’m responsible for supporting both the Service Desk and Projects Team with work that is required both remotely and on-site at a customer premises, this could be anything from installing & configuring network hardware to onboarding new partners.

Meet Louise

I am responsible for ensuring our client’s needs are met. I am also responsible for growing the telecoms arm of the business; having used to be a telecoms engineer, I love to get involved with the telecoms projects.

Meet Adam

I’m a Project Engineer delivering various technologies and systems to our customers but also providing an escalation point to the Service Desk if they need and I love to write the odd script or ten.

Meet Will

I am a Senior IT Engineer at Team Met, I’m mainly responsible for tackling escalated cases from our Service Desk. I’m also responsible for reacting to our alert system, maintaining our customers up time and optimum operations.

Meet Kurt

I’m a Provisioning Support Technician at Team Metalogic. I carry out any hardware repairs and rebuilds as well as work on new machines that come in for clients, making sure they leave us ready to go and fully customised to their specific requirements.