Sharing insights, knowledge and our expertise to help you get more out of your IT and telecoms.

Sharing our expertise, developments and innovation in tech. We break down complex systems and share news, tips and tricks in a language you can understand.

Everything You Need to Know About Microsoft Viva Sales

Salespeople spend approximately 34% of their time on administrative tasks. Microsoft has a goal to change that using Viva Sales. We’ll tell you all about this upcoming new sales application.

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Better Digital Offboarding of Employees

20% of surveyed businesses have experienced a data breach connected to a former employee. Are you properly disconnecting former staff? Learn tips for better digital off-boarding.

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Security Tips for Online Festive Shopping

The holiday shopping season is in full swing. So are phishing, fake websites, and credit card scams. Learn 9 security tips for online holiday shopping before it’s too late!

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Team Metalogic sees strong growth as businesses prepare for uncertainty

Caerphilly-based IT support company Team Metalogic is set to record its strongest period of growth in its 17-year history, which its Chief Executive Officer (CEO) cites as a recognition of the industry's need for stability in an uncertain economic landscape.  

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SMEs Are Attacked by Hackers 3x More than Larger Ones

Think your business is too small for hackers to worry about? Think again! Smaller companies are being hit 3x more than larger ones. Learn why!

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7 Pro Tips for Microsoft 365

Microsoft 365 has so many apps and features that it’s easy to miss some. Get 7 pro tips for using M365. They include gems like creating a keyboard shortcut to paste as text, finding free stock videos, and more.

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5 Common Mistakes Businesses Are Making in the Digital Workplace

Is your digital workplace looking like more of a disconnected cloud mess? Learn 5 common mistakes that companies are making when trying to transition to a hybrid office environment.

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The Biggest Vulnerabilities that Hackers are Feasting on Right Now

Trying to keep up with software vulnerabilities is like playing a game of Whack-a-Mole. But if you don’t stay updated, you can easily succumb to a cyber attack. Learn what hackers are going after now.

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New Partner Portal

We're excited to announce our all-new IT support and management portal for our Partners. It gives you access to everything you need from a single place — with plenty of additional benefits too.

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7 brilliant reasons to use outsourced IT services

Almost every business in every sector needs some kind of technology in order to achieve their goals. From the PCs, laptops and mobile devices you use every day, to the servers your business operates on and the security of your data, IT is everywhere. 

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Windows 11 is coming: What are its key features and benefits?

It’s been half a decade since Windows 10 was released, and the IT world is preparing itself for a big change. It’s recently been announced that Windows 11 is going to be released towards the end of this year, promising a cleaner, fresher feel than its predecessor but still with the familiar aspects that we all love about Windows.

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What is Azure Windows Virtual Desktop?

As the workforce becomes increasingly remote, the need for flexible, agile working is becoming more and more important and so technology needs to meet these requirements.

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Service Desk Engineer Joshua James completes his CompTIA Network+ certification

Joshua joined the team last year as Service Desk Engineer and since joining us he’s gone from strength to strength within the company. At Team Metalogic we are committed to helping our colleagues grow and develop in order to excel in their careers, and Joshua is no exception. 

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What is HIPAA?

HIPAA is short for the Health Insurance Portability and Accountability Act. It’s a federal law in the US, creating national standards for protecting sensitive patient health information.

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10 steps to cyber security

Protecting your data is crucial: any data lost or attacked compromises you and your organisation. Cyber security is the practice of defending your IT and telecommunications from any malicious attacks.

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What is passwordless authentication and is it right for your organisation?

Passwordless authentication is any way in which a user’s identity can be verified without the need for a password.

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New team member, Calum Challenger, excels in first few months with Team Metalogic

Calum Challenger joined Team Metalogic at the beginning of 2021 in the role of Junior Service Desk Engineer. Since then, he’s excelled in his first few months with the company.

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Microsoft for the Modern Workplace

Would you describe your workplace as modern?

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With over 3 decades of IT experience, Rhodri Griffiths joins Team Metalogic

With over 3 decades of IT experience, Rhodri Griffiths joins Team Metalogic.

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Why you need managed IT services

What are managed IT services and why does your business need them? Read this article to find out.

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Team Metalogic awarded place in Wales’ Fast Growth 50 list

Team Metalogic has been named in Wales’ Fast Growth 50 (FG50).

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IT support: do you really need it?

What is IT support and do you really need it? We break it all down in our latest article to answer your questions.

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Team Metalogic bring new team member on board: Introducing Calum Challenger

Calum Challenger joins the Team Metalogic family as the newest member in the role of Junior Service Desk Engineer.

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Team Metalogic goes above and beyond in offering training opportunities to staff

For nearly 20 years, Team Metalogic has been operating as a leading IT and Telecoms company, and in this time they have been committed to helping their staff develop and grow.

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What is Cyber Essentials?

The UK government introduced the Cyber Essentials Certification scheme to encourage businesses to protect themselves against cyber attacks. Learn more about Cyber Essentials in this blog.

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Team Metalogic announced in Channel Futures’ 2020 MSP 501 list

Team Metalogic has achieved a place on Channel Futures’ 2020 MSP 501 list.

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Can the dark web be monitored?

You may be familiar with the term “the dark web” but its definition is sometimes unclear. The dark web is more often than not described as a dangerous aspect of the internet, causing the question ‘can the dark web be monitored’ to arise.

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Customer Satisfaction

Making sure we're hitting the mark when it comes to customer satisfaction is a top priority for us. That's why we publish real-time feedback information live on our web site.

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41% of UK Workers Without Cybersecurity Training

An average of 41% of UK employees across all sectors have not received adequate cybersecurity training, which is leaving businesses and individuals vulnerable to attacks, according to a new study by Specops Software.

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Twitter data leak

Twitter has contacted its business clients to warn them of a potential breach of their data.

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HMRC phishing scam

Cyber-criminals have launched a new phishing scam designed to steal personal and financial details of self-employed workers using the Self-Employment Income Support Scheme (SEISS) during the COVID-19 outbreak.

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Compliance Problems Post-Lockdown

Three-quarters (75%) of UK data protection officers (DPOs) anticipate the Covid-19 lockdown will cause difficulties in meeting data compliance obligations, potentially leading to large fines, according to a study by Guardum.

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Our Response Times

We know that all you want to do is get on with your day, so when something goes wrong and you need us, we also know it's really important we respond quickly and efficiently.

That's why we make sure our response times are not just great, they're best-in-class...

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Beware and Prepare

It’s all talk about #snow and #weatherwarnings today in Wales.

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Time to refresh?

For some, the thought of a IT hardware refresh in their business is an eye-watering experience. For others, they love the latest tech and must have it.

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Your business threats?

The weakest link in the chain of a resilient and secure IT system is your employee’s.

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Our Approach to Managed IT

Our offering covers all bases, from physical infrastructure to cloud computing, consultancy to managed IT services; see below for more details on how we can help your business.

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Do you have local admin rights on your PC?

Build a zero-trust model by first killing local admin rights. Why you should never have local administrative rights to your PC

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The only constant is change

How can the cloud help your business?

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Three key IT needs

Three IT needs to get right when setting up a new business

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What is Ransomware?

Unless you want to pay a criminal, avoid Ransomware. Cybercriminals are all around us, your critical data is always at risk

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Recommended Technology Platform

To be really great at what we do, we have focus on supporting a certain set of products and services.

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Supported Technology Platform

To be really great at what we do and provide you with world-class service, we need you to meet some basic minimum standards when it comes to the hardware and software you use.

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Why you should NEVER have local administrative rights to your PC

Team Metalogic founder & CEO, Mike Parfitt, about the risks of Local Admin Rights: "We have seen Trojans execute six figure wire transactions and major banks deny responsibility. We’ve had multiple networks crippled for days – even weeks."

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