Telecoms & Connectivity
Our complete range of business telecoms services provide versatility and flexibility through mobile and fixed-line services. These include business telecoms, telephone lines, call management and more.
TELECOMS
Your Telecoms & Connectivity Partner
Our range of line rental, call services, VoIP telephony solutions and internet access technologies allow you to optimise your business telephony & communications requirements cost effectively and with a trusted partner that can help you make the right choices when it comes to modern, flexible telephony that is fit for a modern, hybrid workforce. Just because there might not be any uniformity to where people are working, or when they are working, or how they might be working, making the right choices when it comes to telecoms and connectivity can mean your business is always contactable, consistently and professionally.
Having partnered with a global leader in telecoms, we can provide a range of competitively priced services that perfectly meet your communication and business data requirements.
And having successfully completed thousands of migrations, we have a proven process that is adaptable to suit your needs, maintaining business operations during any switchover process.
Line Rental & Call Services
Non-Geographic Numbers
Lines & Calls
Horizon Hosted VoIP
Teams Direct Routing
SoGEA & FTTP
Assured Broadband
Ethernet, G.Fast & MPLS
Operator Connect
Microsoft Teams Phone is rapidly becoming the go to solution for businesses looking to simplify their communications, and Operator Connect is the perfect addition to enhance your Teams experience. With its seamless integration, Operator Connect streamlines your Teams calling capabilities and maximises your return on investment.
Whether you need to make or receive calls, Operator Connect makes it easy, efficient, and cost-effective. With its user-friendly interface and real-time call management, you can easily manage, transfer, hold calls, and much more.
Cost Effective Business Solutions
Cloud-based, there’s minimal capital outlay on new hardware and maintenance costs. Significant cost saving per user when compared to Microsoft’s calling plans.
Business Continuity
Never miss a call with Gamma’s SIP Trunk Call Manager (STCM). STCM offers business continuity for inbound calls with added reporting in the case of users being unable to connect to Microsoft Teams.
Quality of Service
99.99% SLA, Technical support and shared 99.99% uptime SLAs across Microsoft and Gamma enhances the support service, while direct peering powered by Azure creates a one-to-one network connection for enhanced reliability.
Increased Scalability
Operator Connect for Microsoft Teams can grow and adapt to your needs. Instantly scale up and down users as and when your business requires.
Find out more here
Horizon Hosted VoIP
Horizon is your business telephone service that sits in the cloud rather than your office. Providing an extensive range of fixed and mobile telephone capabilities, it’s easy to access through a simple to use web portal.
Switching from traditional telephones and lines to hosted VoIP is quick and easy. With no outlay, free and inclusive calls, it offers masses of call features and great voice quality.It works by sending your voice calls over an internet connection, in doing so you remove the need for physical lines. In doing so it provides a system that is flexible and adaptable, allowing you to easily add and remove users, change locations and move premises.
Lower costs
As your system is in the cloud, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.
We offer all the benefits of IP telephony including free site-to-site calls and inclusive call bundles.
Choose your number, for everywhere
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new ones. Extend your business reach and use any local area number no matter where you are located. Have a Swansea number in Cardiff!
It conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk and mobile phone simultaneously; on-going calls can be moved seamlessly from one device to another without hanging up and a simple mailbox can be accessed from any device.
Flexible working and business continuity
TML Horizon helps businesses become more efficient by enabling flexible working environments through hotdesking, home working and extending the service to mobile devices.Unexpected events such as snow, flood or utility roadworks won’t disrupt your business. Because the system sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.
Choice of handsets
A range of desktop handsets in addition to the ability to add the features to your apple or android phone through an app to handle calls.
Choice of subscription plans
Plans to suit your business. From single users to subscriptions for enture teams. Flexible and adaptable, we tailor plans to match the needs of your business – making it affordable for organisations of all sizes.
Easy to control
TML Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy to use web interface.
Akixi Call Monitoring
Integrated call logging and reporting allows you to have greater visibility on you and your teams telephone activity and performance. Obtain real time analytics, monitor individuals activity and the ability to monitor trends and patterns. See the call journey from start to finish through the intuitive dashboard that provides understanding on call times, call volume, dropped calls and hold times amongst others.
Scalable and adaptable, there’s no outlay, just a single monthly per-user charge.
Find out more here
HyperCity - Cardiff
HyperCardiff is the result of a multi million pound investment to build a 130 km fibre network in Cardiff, aimed at enriching the lives of residents and businesses through improved digital, data, and technology.
Over 100,000 businesses can now get connected to symmetrical speeds of up to 10Gbps with 99.9% uptime AlwaysON available.
Team Metalogic has selected ‘Elevate’ to deliver HyperCardiff to our Partners. As a trusted delivery partner you can rest safe in the knowledge that you will deal with our own in-house service teams whilst benefiting from Elevates’ innovative connectivity solution.
Elevate invested millions of pounds building their own full fibre and wireless network in key business cities across Britain, with the most recent city being Cardiff which is renowned for unreliable internet, until now.
Built for business users only
Offering uncontended symmetrical speeds up to 10Gbps to over 100,000 businesses.
Working with commercial landlords
We upgrade buildings with Preconnect to get tenants connected in as little as 10 days.
Find out more here
Connectivity
Now, more than ever before, staying connected is vital for business. We provide a range of high quality, reliable internet connection options to keep your business in touch with clients, suppliers and partners.
Whether you need internet access for your office or for homeworking, the combination of our product choice and our highly-skilled UK-based support teams makes our services a must have.
In addition to our standard broadband options (SoGEA & FTTP) we can provide specialist connectivity products for IP telephone. Our Assured and Converged broadband products are designed specifically for use with our market-leading voice services, giving you all the benefits from buying an end-to-end telephony service from just one supplier.
We provide services exclusively to businesses, which means the network isn’t crowded with heavy consumer traffic and we’re able to optimise the service provided to you.
SoGEA, or Single Order Generic Ethernet Access, provides internet access through existing copper phone line infrastructure but customers do not need to rely on an active phone line for it to work
FTTP, or Fibre-to-the-Premises provides speeds of up to 1gb/s using fibre optic technology directly to your premises.
Ethernet & MPLS are suited for larger business or those that require additional capacity or guaranteed uptime, ethernet connectivity is the preferred option, providing speeds of up to 10Gbps and maximum reliability. These options are ideal for larger organisations over 20 users, or those that make extensive use of cloud services such as Microsoft Azure or AWS.
All of these services (Ethernet, G.Fast & MPLS) include a Service Level Agreement (SLA), ensuring 24/7/365 uptime and guaranteed resolution targets in the event of a fault, ideal for businesses who rely on connectivity for their business operations.
SoGEA
FTTP
Assured / Converged Broadband
Ethernet
MPLS
TELECOMS
Your Trusted Adviser
Watch this ‘copper switch off‘ vlog by one of our telecoms champions, Louise Cryer, to learn more about how BT OpenReach plan to switch off the traditional copper telephone network by 2027 and what that could mean for your business if unprepared.
Our latest podcast on Transforming Cardiff with Next-Gen Connectivity, we discussed how Cardiff has struggled for years with fibre coverage to their business…until now!
Wondering if we have the right solution for you?
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